Wavedd Help Centre
1. Welcome to Wavedd
Wavedd is built for independent creators to sell music, merch, loops, stems, vocals and more — without middlemen. Set your own prices, keep what you earn, and run your shop on your terms.
- Wavedd Pro: 0% commission, £12.99/month (or yearly, 2 months free)
- Wavedd Lite: Free for life, 12% commission
2. Getting started as a Creator
- Sign up on the Creator registration page.
- Verify your email.
- Log in to your Creator Dashboard to manage products, orders and payouts.
3. Setting up your Creator store
- Dashboard → Settings → Store
- Add Store Name, Profile Image and Banner.
- Write a short bio and add social links.
- Choose your store URL and location (optional).
You can edit these anytime.
Back to top ↑4. Creating merch
Sell physical products (T-shirts, hoodies, mugs, posters and more) using our print-on-demand workflow.
- Dashboard → Products → Add New
- Select Merch as the product type.
- Upload your design (300 DPI recommended).
- Choose base product, colours and sizes.
- Set your price and profit margin.
- Publish.
Orders are automatically produced and shipped by our fulfilment partner after purchase.
Back to top ↑5. Printful integration
Connect your store to Printful for global production and delivery.
- Dashboard → Settings → Integrations
- Click Connect Printful.
- Sign in or create a Printful account.
- Approve the connection.
Once connected, products and orders sync automatically between Wavedd and Printful.
Back to top ↑6. Uploading audio products
Audio products include tracks, loops, stems, vocals and instrumentals.
- Dashboard → Products → Add New
- Choose Audio as the product type.
- Upload your audio file (WAV or MP3).
- Add a preview file (used for the on-page waveform).
- Fill in metadata (genre, BPM, key, tags).
- Set price — or mark as free.
- Pick a category (Loops, Stems, Freebies, etc.).
Waveforms appear automatically on product pages when a preview is set.
Back to top ↑7. Managing products
- Edit or remove items in Dashboard → Products.
- Use categories to keep your store organised.
- Filter by Published / Pending / Draft.
- Duplicate listings to speed up new uploads.
8. Product page details
- Title and artwork
- Waveform preview (for audio)
- Description, tags and metadata
- Price and purchase/download actions
Clear descriptions and strong visuals improve conversion.
Back to top ↑9. Orders, sales & earnings
- See all orders in Dashboard → Orders.
- Digital items are delivered automatically.
- Merch orders are produced and shipped via Printful.
- Commission and earnings breakdowns are in Dashboard → Reports.
10. Coupons & discounts
- Dashboard → Coupons → Add New
- Enter a code (e.g. WAVEDD10).
- Choose discount type (percentage or fixed).
- Set usage limits or expiry.
- Save.
Coupons work for both digital and merch products.
Back to top ↑11. Withdrawals & payouts
- Dashboard → Withdraw
- Add your PayPal or bank details.
- Request a withdrawal once you reach the minimum balance.
Typical processing time: 3–5 business days.
Back to top ↑12. Reports & analytics
- Daily, weekly and monthly sales graphs
- Top-selling products
- Earnings by category
- Order status tracking
13. Shipping setup for merch
Shipping for merch is handled automatically by Printful. You can still offer:
- Flat-rate or free shipping
- Shipping zones by region/country
- Estimated delivery guidance on product pages
Digital products don’t require shipping settings.
Back to top ↑14. Taxes & compliance
Wavedd automatically handles applicable VAT/sales tax on digital sales. For merch, ensure your Printful account is configured for regional tax collection where required.
View tax summaries under Dashboard → Reports → Taxes.
Back to top ↑15. Managing your account
- Update password, email and payout details in Account Settings.
- Enable two-factor authentication for extra security.
- Manage notification preferences.
16. Support & troubleshooting
Audio preview isn’t showing (click to expand)
- Confirm a preview file is attached to the product.
- Use supported formats (WAV or MP3).
Merch isn’t syncing (click to expand)
- Re-connect Printful in Settings → Integrations.
- Check product variants (sizes/colours) are enabled.
Still stuck? (click to expand)
Email support@wavedd.com and include your store URL, product link and a brief description of the issue.