Wavedd Help Centre

Wavedd is a multi-vendor marketplace built exclusively for independent music creators. You can sell tracks, sample packs, loops, stems, vocals, mixes, merch and event tickets — all from your own storefront, without the middlemen.

Every sale contributes back to the scene. A portion of platform revenue goes into local City Fund pots that the community can vote on and direct toward music projects in their city.

1. Go to the Creator Registration page and sign up.
2. Check your inbox and verify your email.
3. You'll be taken to your Creator Dashboard — this is your control centre.
4. Set up your store profile (name, bio, image, banner).
5. Add your first product — audio, merch or an event.
6. Connect Printful if you're selling print-on-demand merch (see section 8).
7. Add your PayPal email so you can withdraw earnings.

1. Go to Dashboard → Settings → Store.
2. Set your Store Name — this becomes your public URL (e.g. wavedd.com/store/your-name).
3. Upload a Profile Image and Banner Image.
4. Write a short bio — tell buyers who you are and what you make.
5. Add your social links (Instagram, SoundCloud, etc.).
6. Set your location (city) — this links you to the City Fund for your area.

All of these can be updated at any time.

Audio products cover everything from single tracks to full sample packs. Buyers get a waveform preview on the product page and download the file after purchase.

1. Dashboard → Products → Add New.
2. Choose Audio as the product type.
3. Upload your audio file (WAV or MP3) — this is what buyers receive after purchase.
4. Fill in the audio metadata: Genre, BPM, Key, Tags, Format.
5. Set your price, or mark as Free to offer it as a freebie.
6. Choose a category: Tracks, Loops, Stems, Sample Packs, Vocals, Mixes, Freebies.
7. Add artwork, title and description, then hit Publish.

Files are stored securely — buyers receive a time-limited download link after purchase. Your audio is never publicly accessible directly.

Wavedd uses Printful for print-on-demand fulfilment. You never hold stock — products are printed and shipped directly to your buyers when an order is placed.

1. Make sure Printful is connected first (see section 8).
2. Dashboard → Products → Add New.
3. Select Merch as the product type.
4. Upload your design — 300 DPI PNG recommended for best print quality.
5. Choose your base product (T-shirt, hoodie, mug, poster, tote bag, etc.).
6. Select colours and sizes to offer.
7. Set your retail price — you'll see the base fulfilment cost and your margin before publishing.
8. Mockup images are generated automatically by Printful.
9. Publish.

As well as print-on-demand, Wavedd supports creators who want to sell their own physical products — limited edition vinyl, handmade items, self-printed tees, zines, art prints, or anything else you produce yourself.

1. Dashboard → Products → Add New.
2. Select Physical Product as the product type.
3. Add your product title, description and photos.
4. Set your price and available stock quantity.
5. Add any variations if needed (e.g. size, colour).
6. Configure shipping — set your rates and the regions you're willing to ship to.
7. Publish.

• Keep your stock quantity up to date — when it hits zero the product shows as out of stock automatically.
• Update the order status to Shipped once dispatched so the buyer knows it's on the way.
• You can add a tracking number to the order for the buyer's reference.

1. Dashboard → Settings → Integrations.
2. Click Connect Printful.
3. Sign in to your Printful account (or create one — it's free).
4. Approve the connection.

Once connected, product details and orders sync automatically between Wavedd and Printful. You can view order status in both dashboards.

Wavedd has a built-in event ticketing system. You can list events, set ticket types and quantities, and sell tickets directly through your store.

1. Dashboard → Events → Add New Event.
2. Add event title, description and artwork.
3. Set the date, time and venue/location.
4. Add ticket types (e.g. Early Bird, General, VIP) with individual prices and quantities.
5. Set an organiser — your creator name or the promoting entity.
6. Publish the event.

A portion of every transaction on Wavedd contributes to a City Fund pot for the seller's city. These funds are directed by the community toward local music initiatives — studio time, venue support, artist development and more.

• Your store location (set in Store Settings) determines which city pot you contribute to.
• Community members can vote on proposals for how funds are spent.
• Fund progress and upcoming votes are visible on the City Fund section of the platform.

• View all your products at Dashboard → Products.
• Filter by status: Published / Pending / Draft.
• Click any product to edit price, description, files or metadata.
• Duplicate a listing to speed up adding similar products.
• Use categories and tags to keep your catalogue organised and discoverable.
• Set a product to Draft to hide it without deleting it.

• View all orders at Dashboard → Orders.
• Digital products (audio) are delivered automatically — buyers get a secure download link immediately after payment.
• Print-on-demand merch orders are automatically forwarded to Printful for production and shipping.
• Your own physical products need to be packed and shipped by you — mark the order as Shipped once dispatched.
• Event tickets are emailed to the buyer after purchase.

1. Dashboard → Coupons → Add New.
2. Enter a coupon code (e.g. LAUNCH20).
3. Choose discount type: Percentage or Fixed amount.
4. Optionally set a minimum order value, usage limit or expiry date.
5. Save and share the code with your audience.

Coupons work across audio, merch and event ticket products.

1. Dashboard → Withdraw.
2. Add your PayPal email address.
3. Once your balance reaches the minimum withdrawal threshold, request a withdrawal.

• Sales graphs — daily, weekly and monthly views.
• Top-selling products — see what's resonating with buyers.
• Earnings by category — audio vs merch vs events breakdown.
• Order status tracking — completed, pending, refunded.
• Tax summaries — accessible under Reports → Taxes.

Full analytics is available on Wavedd Membership. Lite plan shows a summary view.

Print-on-demand merch (Printful): Shipping is handled entirely by Printful — rates are calculated and charged at checkout based on the buyer's location. Ships to 180+ countries with tracking provided automatically.

Your own physical products: You set your own shipping rates and regions when listing the product. You're responsible for packing and dispatching.

• You can offer free shipping by building the cost into your retail price.
• Be clear about processing and delivery times in your product description.

Digital products and event tickets require no shipping setup.

Wavedd automatically handles applicable VAT/sales tax on digital products at the point of sale. For print-on-demand merch, Printful manages tax collection where required based on the buyer's location.

• Tax summaries are available under Dashboard → Reports → Taxes.
• If you're VAT registered, add your VAT number in Account Settings.
• As a seller, you're responsible for declaring your Wavedd income to your local tax authority. Wavedd's earnings reports can help with this.

• Update your password and email in Account Settings.
• Update your PayPal payout email in Dashboard → Withdraw → Payment Settings.
• Manage email notification preferences — new sales, order updates, payouts.
• Switch or cancel your membership in Account → Subscription.
• To close your account, contact support at help@wavedd.com — note this will remove your store and all listings.